The Team

The Glass House team is part of a bigger picture. It’s not a just a job, but a way of thinking—a healthier outlook on life.

Society is changing, but unhealthy living is still culturally accepted and so is constant stress. Escaping is difficult. This is the reason for the Glass House.

Our team, with their collective expertise in nutrition, fitness, wellness, and healthy living can give you everything you need to break free. Begin again, anew.

Complete wellness expertise
Mericia Chapman
Mericia Chapman

General Manager

South African born Portuguese Mericia joined the Glass House team in July 2021.

She has over 24 years experience in the hospitality industry with a Masters Degree in Cosmetology and an International Trainer. Mericia has a very hands on approach and enjoys the interaction with both guests and team members. Her experience of raising three sons has given her the ability to be everywhere at once.

Melissa Mitchelmore
Melissa Mitchelmore
Assistant General Manager

Melissa has been working in the beauty industry for over 10 years. Having originally started as the Spa manager at Glass House to assist in the set up of the spa and treatments with her extensive knowledge and experience. Within 6 months, Melissa progressed onto becoming the Assistant Retreat Manager and in September 2021 became Assistant General Manager. Her passion and dedication has generated consistent 5* reviews within the Spa and she extends these standards across the entire retreat.

Charlotte Hurren
Charlotte Hurren

Assistant Manager

Charlotte has worked within the leisure and hospitality industry for over 14 years and her passion lies with ensuring customers receive the best possible experience they can.

Her experience is varied from managing front of house, spa and membership departments to operations and building maintenance.

Charlotte thrives on interaction with guests and representing our brand. She can normally be seen taking photos for us around the retreat putting her degree in photography to use or putting our guests at ease with her contagious laugh.

Miguel Gouveia
Miguel Gouveia

Catering Director

Originally from Madeira Portugal, Miguel Gouveia is the Catering Director at Glass House Retreat

Miguel’s passion for cuisine started in 2002, and in 2019 he joined Glass House Retreat and his journey to promote wellbeing began. Miguel expanded his knowledge in California at The Living Light Academy and took a degree on Raw Plant Based Cuisine, Vegan Master Spa Cuisine and Jason Vale Juicing course.

Miguel designed three different types of menus for Glass House Retreat these include Juicing, Weight Loss and Equilibrium. Due to the high demand in Plant Based cooking knowledge, Miguel now offers private classes in our Teaching Kitchen.

In his spare time Miguel loves to spend time with his family and socialising with friends.