Glass House Job Vacancies 

To apply for any of our open vacancies, please email your CV to recruitment@glasshouseretreat.co.uk with the title of the role you are applying for in the subject line. 

DUE TO THE REMOTE LOCATION, ALL CANDIDATES, UNLESS STATED OTHERWISE, MUST HAVE A DRIVERS LICENSE AND HAVE ACCESS TO A CAR.

Spa & Hotel Receptionist

We are looking for an experienced Receptionist, with a background in customer service and the ability to use a range of computer programmes. A knowledge in spa treatments is preferred will need to have knowledge to assist guests in choosing and booking treatments.

Your role will include booking treatments for the spa, assisting our retreat guests with their enquiries, checking customers in and out of the retreat, taking payments and generally acting as front of house delivering a high level of customer service. You will provide administration and general support to management. You will work on a rota and must be prepared for this to include work on evenings, weekends and public holidays.

Great organisation skills are required, together with the ability to maintain a high attention to detail even when working under pressure. You must be capable of providing professional, friendly and welcoming reception services to guests face to face and via telephone and email. You must possess a can-do attitude, be capable of multi-tasking and have the desire to provide first class customer service.

The reception is extremely busy, so the ideal candidate needs to thrive working under pressure, should be able to prioritise, and manage their time effectively.

Glass House Retreat is the UK’s first purpose-built detox and weight loss retreat. Within our brand new, visionary, state of the art retreat facility, we will provide our guests with expert support, including progressive fitness facilities and classes, cryotherapy, luxury spa and beauty treatments, and specialist raw food and juice diets, it's essential that candidates share a passion and interest for wellness and a healthy lifestyle.

Job Types: Part-time, Full-time, Contract

Work remotely: No

Job Types: Full-time, Part-time, Permanent

Salary: From £10.00 per hour

Benefits: On-site parking

Schedule:

Monday to Friday
Overtime
Weekend availability

Customer Service Agent

Are you looking for an exciting opportunity in Essex? Would you like to be part of a dynamic team delivering unique, world-class services to our clients? If so, read on …

Glass House Retreat is an award winning and the UK’s first purpose-built detox and wellness retreat. We offer specialist detox food and juice diets.

We would love to hear from you if you are ambitious to learn and develop new skills and want to join a team who take pride in delivering 5 star service, keeping excellent standards and serving appealing, nutritious, varied, well-balanced meals, tailored to customers ' preferences and dietary requirements.

You must have great communications skills, with the ability to use your own initiative and work effectively and flexibly as part of a small, proactive team. You must have experience delivering a high quality service.

We are offering two part time positions. Shifts are 5-6 hours per day between the hours of 8.30am – 9pm, Monday to Sunday.

The role is split between two departments, one side being administration, assisting with customer check in's, room prep and office based work. The other side assisting with serving at meal times, helping housekeeping and other general guest relation duties. You would be provided training in both areas.

Glass House Retreat is the UK’s first purpose-built detox and weight loss retreat. Within our brand new, visionary, state of the art retreat facility, we will provide our guests with expert support, including progressive fitness facilities and classes, cryotherapy, luxury spa and beauty treatments, and specialist raw food and juice diets, it's essential that candidates share a passion and interest for wellness and a healthy lifestyle.

Job Type: Part-time (20-25 Hours)

Application deadline: 30/04/2022

Job Types: Part-time, Contract

Salary: £10.00 per hour

Work remotely: No

Job Types: Part-time, Permanent

Part-time hours: 20-25 per week

Salary: £10.00 per hour

Benefits: On-site parking

Education: A-Level or equivalent (preferred)

Cleaner

Full & Part Time employment. Competitive salary + benefits + training

Do you have some experience of commercial or domestic cleaning and looking for a new and exciting opportunity in Essex? Would you like to be part of a dynamic team delivering unique, world-class services to our clients? If so, read on …

The role involves working shift work, Monday to Sunday, as well as the opportunity for overtime during holidays, so the ideal candidate must be flexible with hours. You must have a good eye for detail, with the physical agility to undertake cleaning duties effectively.

Job Type: Full time/Part-time

Full Time Hours - Shift work Monday - Sunday

Work remotely: No

Job Types: Full-time, Permanent

Salary: £9.50 per hour

Job Type: Part-time

Salary: £9.50 per hour

Experience: cleaning 1 year (preferred)

Application deadline: 30/04/2022

Part-Time Travel Booking Co-ordinator

We are looking for experienced booking coordinator, with a background in customer service and the ability to use a range of computer programs.

Your role will include booking entire stays for customers, dealing with their initial contact right the way up to their check-in day. You will additionally recommend and book treatments for the spa, assisting our retreat guests with their enquiries, checking customers in and out of the retreat, taking payments and delivering a high level of customer service. You will provide administration and general support to management. Your rota will be Friday and Saturdays 8.30-5.30pm only, with additional overtime during holidays.

Great organisation skills are required, together with the ability to maintain high attention to detail even when working under pressure. You must be capable of providing professional, friendly and welcoming services to guests face to face and via telephone and email. You must possess a can-do attitude, be capable of multi-tasking and have the desire to provide first class customer service.

Our retreat is extremely busy, so the ideal candidate needs to thrive working under pressure, should be able to prioritize, and manage their time effectively.

Glass House Retreat is the UK’s first purpose-built detox and weight loss retreat. Within our brand new, visionary, state of the art retreat facility, we will provide our guests with expert support, including progressive fitness facilities and classes, cryotherapy, luxury spa and beauty treatments, and specialist raw food and juice diets, it's essential that candidates share a passion and interest for wellness and a healthy lifestyle.

Job Type: Part-Time (Friday & Saturdays only 8.30am-5.30pm)

Job Type: Part-time

Salary: £9.50-£11.00 per hour

Benefits:

- 1 week close down over Christmas for all staff.

- Discounts on stays & Spa Days for yourself, friends & family.

- Discounts on products for yourself.

- Employee of the month winning a free stay for two.

- Monthly staff pool nights.

- Free Cryotherapy Sessions

- On site gated parking

- Ongoing training & development


Schedule:

8 hour shift
Day shift
Monday to Friday
Overtime
Weekend availability


Experience:

customer service: 1 year (preferred)


Application deadline: 22/05/2022
Expected start date: 01/06/2022

Chef

Full time employment

Salary £24000 - £26000 + training

DUE TO THE REMOTE LOCATION, ALL CANDIDATES MUST HAVE A DRIVERS LICENSE AND HAVE ACCESS TO A CAR

Would you like to be part of a team who have won LuxMag's Culinary Excellence award?

As a brand new Detox & Wellness Retreat, opening in 2019, we are seeking to expand our team to someone who wants to be a part of the fastest growing culinary trend in plant-based & vegan cuisine.

Glass House Retreat is a 2 x award winning retreat for Best Wellness Retreat of the Year & LuxMags Best Luxury Wellness & Detox Retreat - UK as well as being nominated for numerous more that are currently in process.

The position offers 42.5 hour working week over 5 days Monday- Sunday. A minimum of 1 full weekend off per month

Benefits:

- 1 week close down over Christmas for all staff.

- Discounts on stays & Spa Days for yourself, friends & family.

- Discounts on products for yourself.

- Employee of the month winning a free stay for two.

- Monthly staff pool nights.

- Free Cryotherapy Sessions

- On site gated parking

- Ongoing training & development

We would love to hear from you if you are ambitious to learn and develop new skills and want to join a catering team who take pride in serving appealing, nutritious dishes.

You must have achieved a relevant degree or diploma qualification and have great communications skills, with the ability to use your own initiative and work effectively and flexibly as part of a small, proactive team.


Experience:

Cooking: 1 year (preferred)
Chefs: 1 year (preferred)